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South Bucks District Council
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Advice Directory of Organisations

 Advice Directory of Organisations

Shelter - Advice on all housing issues
Tel: 0844 5151380 for new clients(8.00am 12:00am daily) 27 Church St, Slough, SL1 1PL
Tel: Shelterline, 0808 8004444 (24hrs)
Email: slough@shelter.org.uk
Web: www.shelter.org.uk Other info: Shelter has no accommodation of their own, but will try to help find a place in an emergency
Office hours (10.00 am - 12.30pm weekdays, except Weds)
Cost to user: None

Women's Aid National Domestic Violence Helpline - Offers Advice & information
Tel: 0800 2000247
Web: www.womensaid.org.uk
How to access the service: Helpline only
Cost to user: None

The Bridge Project
Emergency accommodation for 16-25 yr olds
3 - 5 Iffley Road,
Oxford, OX4 1EA
Tel: 01865 794410
How to access the service: Places cannot be booked in advance
Cost to user: Check when phoning

Night Shelter
Direct access emergency accommodation for men & women over 25
O'Hanlon House, P.O. Box 177, Luther St, Oxford OX1 1SF
Tel: 01865 304600
Email:info@oxfordnightshelter.org.uk
How to access the service: Places cannot be booked in advance
Cost to user: Check when phoning

Citizens Advice Bureau
South Bucks CAB
Council Offices Capswood,
Oxford Road
Denham Bucks UB9 4LH
Tel: 01895 837551
Mon and Thurs 10am - 3pm
CAB On Line Advice Guide
Web: www.adviceguide.org.uk

Services also at:-
Redcote House, Maidenhead SL6 8AW
Tel: 01628 621006 (M'head)
5 Market Square, Chesham
Tel: 01494 784279 (Chesham)
2 Pebble Lane, Aylesbury
Tel: 0870 1264056
How to access the service: Self-referral
Cost to user: None

Age UK
Advice & assistance for elderly people over 60
145 Meadowcroft, Aylesbury
Tel: 01296 431911
Tel: Helpline 01296 431127
How to access the service: Self- referral
Cost to user: None

Thames Valley Probation Service
Housing advice and referrals to accommodation providers
Revelstoke House, Chalvey Park,
Slough, SL1 2HF
Tel: 01753 537516
How to access the service: Via Courts only
Cost to user: None

Soldier, Sailors, Airmen & Families Association (SSAFA)
Expert Housing Advisors offer impartial guidance around housing issues for those who have left the Armed Forces.  Their guidance includes homelessness, housing benefits, accessing social housing, tenants' rights, mortgage arrears, repossession, and eviction.
Tel: 0800 731 4880
Web: www.ssafa.org.uk
How to access the service: Self- referral
Cost to user: None

Look Ahead Hostel
Hostel for People aged 18-60
Slough Hostel, Burlington Road, Slough
Tel: 01753 693616
Other info: Usually a short waiting list
Cost to user: Check when phoning

SHOC (Slough Homeless our Concern)
Drop in centre: Food/showers/housing & benefit advice
Serena Hall, Burlington Avenue,
Slough, SL1 2JT
Tel: 01753 536745 Other info: Open Mon, Weds, Fri 9.30-4.00 and Tues, Thurs 9.30 - 1.00
Cost to user: None

Racial Equality Council
Help & advice Open to anyone -particularly from minority ethnic communities
C/o Bucks County Council, Old County Hall, Aylesbury, Bucks. HP20 1UA
Tel: 01296 425334
Email: avrec@ukonline.co.uk
How to access the service: Self-referral during office hours
Cost to user: None

National Benefit Enquiry Line
Help with benefit queries & applications
Tel: 0800 88 2200
Welfare Benefits Team, Old County Hall, Market Square, Aylesbury, HP20 1YU
Email: benefits@buckscc.gov.uk  Cost to user: None

Mens Advice & Enquiry Line
Support and information for men experiencing domestic violence
Tel: 020 8644 9914
Mon & Wed 9.00am - 10.00pm Other info: Telephone Helpline only
Cost to user: None

The Tea Warehouse
Hostel for Homeless people aged 18-65 yrs.
3 Amersham Mews, Amersham Hill, High Wycombe
Tel: 01494 753920
Web : www.echg.org.uk info only Other info: Open 24 hrs. 7 days a week
Cost to user: Check when phoning

Connection Floating Support
Anyone over 16 yrs with or without family, who have their own accommodation but need support
Main office - 60 High Street, Chesham, HP5 1EP
Tel: 01494 794535
Tel: Main office 01296 611496
Email:staff@connection-chesham.freeserve.co.uk
How to access the service: Self referral or other agency
Cost to user: None

East Berkshire Women's Aid
Accommodation for women & children fleeing violence
P.O. Box 1866, Slough PDO,
Slough SL1 2GP
Tel: 01753 693472
Email: gerrylejeune@aol.com  Cost to user: None

Way IN
Counselling and Information agency for Young People
60 High Street(Sills Yard)
Chesham, HP5 1EP
Tel: 01494 791177
Email: wayinchesham@hotmail.com
How to access the service: Self referral
Cost to user: None

Wycombe Women's Aid
Accommodation for women & children fleeing violence
Tel: 01494 432000 (via Samaritans)  Cost to user: None 
 
Community Drug & Alcohol Service
Service for anyone with drug or alcohol issue
Sefton Hse. 113 Totteridge Road,
High Wycombe
Tel: 01494 461361
Email: Hem.Goodell@sbucks.nhs.uk
How to access the service: Self-referral or other agencies and GP's
Cost to user: None

Bucks. Drug Action Team (DAT)
Plans & commissions services for drug users in Bucks.
Hampden Hall, Mount Pleasant, Wendover Road, Stoke Mandeville
Tel: 01296 387033
Email: dat@buckscc.gov.uk
Web: www.bucksdat.co.uk
How to access the service: Self referral or other agency
Cost to user: None

Addiction Counselling Trust
Anyone who has concerns about their or another persons drug/alcohol use
Tel: 01753 676248
Email: aylesbury@addictioncounsellingtrust.com
How to access the service: Self referral
Cost to user: None

Cascaid Statutory
Service offering prescriptions, medical staff,advice and access to rehab & detox
Oak House, Upton Park Hospital,
Albert Road, Slough
Tel: 01753 821789
Email: Jean.Gibson@berkshire.nhs.uk
How to access the service: Any agency, or self referral but then has to access a GP
Cost to user: None

National Drugs Helpline
Advice, assistance and signposting
Tel: 0800 776600 How to access the service: Self-referral
Cost to user: None
Young People  
Youth Enquiry Service
Advice & Assistance with health, housing, drugs & alcohol, counselling for 13 - 25 yr olds
52 Frogmoor, High Wycombe, Bucks.
Tel: 01494 437373
Email: general info WYCYES@waitrose.com
contact writeon@waitrose.com - How to access the service: Self referral
Cost to user: None

Connexions
Advice & guidance for 13-19 yr olds or up to 25 yrs with special needs
Enterprise House, 48-52 Kingsbury Sq. Aylesbury
Tel: 01296 339821 option 4
Email: Eyp.bucks@connexions-mob.org
How to access the service: Self referral
Cost to user: None

Minority Ethnic & Traveller Achievement Service (METAS)
Advice & guidance for minority ethnic travellers and asylum seeking pupils
Millbrook Combined School, Mill End Road, High Wycombe
Tel: 01494 473046
Fax: 01494 472171
Email:Metas-millbrook@buckscc.gov.uk
How to access the service: Usually via school
Cost to user: None

The Foyer
Accommodation, training & education for 16-25 yr olds
52 Stoke Road,
Slough, SL2 5AW
Tel: 01753 572250
How to access the service: Usually short waiting list
Cost to user: Check when phoning

Room to Talk Mediation Service
Mediation for 15-19 yr olds & their families
45-47 Oxford Road High Wycombe, Bucks. HP11 2EB
Tel: 01494 520821 Other info: Operates outside High Wycombe if necessary
Cost to user: None

Padstones Housing
16-19 yr olds, single, homeless and vulnerable in supported accommodation. Up to 25 yrs with minimal support
Reedham House, 2 Britwell Road, Burnham, Bucks.
Tel: 01628 660472
Email: sueogden@padstones.org.uk
How to access the service: Self referral or other agency. 2 emergency direct access beds
Cost to user: None

Mental Health  
Assertive Outreach Team
People experiencing mental health problems who need help to engage with other services
A.O.T. Office Manor House Bierton Road, Aylesbury, HP20 1EG
Tel: 01296 504416
How to access the service: Via Mental Health Teams
Cost to user: None
 
Bucks. Assoc. for Mental Health
18-70 years with mental health problems who need accommodation
Sun House, 32 Church St, Chesham, Bucks. HP5 1HU
Tel: 01494 771131
Email: grouphomes@freenet.co.uk
How to access the service: Self referral
Cost to user: None

Community Mental Health Team
Offers support to people with severe and enduring mental health problems
Tel: 01494 724422
Email:mconnor@buckscc.gov.uk
How to access the service: Referral via GP's only
Cost to user: None

Revolving Doors Agency
Help for people with mental health problems who have been imprisoned or arrested
Tel: 01494 475052
Web: www.revolving-doors.co.uk
How to access the service: Local support workers
Cost to user: None