ECO Flexible Eligibility

The Local Authority Flexible Eligibility scheme is a Government initiative which enables local authorities set their own criteria for low income or fuel poor households to access energy company grants towards insulation and heating improvements.

The Council intends that residents who are on a low income and :

  • have a long term health condition, or

  • are aged over 60, or

  • have a child under 5, or

  • live in an EPC E, F or G rated property, or a park home, or

  • are eligible for other schemes operated by the National Energy Foundation's Affordable Warmth Network

will be eligible for Energy Company Obligation Help to Heat funding.  Residents who are assessed as being in fuel poverty will also be eligible. 
The Council's Statement of Intent (Version 3) gives further information.

If you think you may be eligible, contact the National Energy Foundation on 0800 107 0044 or email

Please note that being eligible for the scheme does not guarantee that heating or insulation measures will be installed, or that measures can be installed free of charge.

Any supplier or installer who seeks a council declaration on behalf of an eligible resident will first need to be registered with the National Energy Foundation (NEF) Supplier Network. The network ensures that councils have information about the standards, practices and accreditations of installers working in their area reducing the risk of fraud, poor quality installations and the exploitation of vulnerable residents.  To register on the  network, suppliers should contact NEF on