Penalty Charge Notice [PCN]
A Penalty Charge Notice (PCN) or parking fine is issued if a vehicle is parked in contravention of the parking regulations.
The Civil Enforcement Officers (CEOs) do not have any incentive to issue fines, but they are responsible for ensuring that the parking regulations are adhered to.
Whilst processing PCNs, the registered vehicle keeper details may be requested from the DVLA - Driver and Vehicle Licensing Agency
PAY a Penalty Charge Notice
You can pay a PCN online using our secure site (Please note that payments cannot be made using an American Express card)
Pay a Penalty Charge Notice
APPEAL a Penalty Charge Notice
Please do not pay a PCN if you intend to appeal.
We only consider appeals in writing. If you wish to appeal a PCN, you can
Appeal - Penalty Charge Notice
• Write to us at the address below:
King George V House,
King George V Road,
How are challenges / appeals considered?
Appeals are handled by specialist case officers experienced in parking issues and customer care. They consider:
- The full legal facts - that the ticket was issued correctly and is valid according to the terms and conditions of the Traffic Management Act 2004
- Any compassionate grounds or compelling reasons. The Council has a duty to act fairly, proportionately and apply discretion where appropriate. Each case will be considered on its own merits and all mitigating circumstances will be taken in to account.
We aim to respond in writing to all appeals within 10 working days from receipt of appeal. If a PCN is upheld information will be provided for the reason for this decision.
If you do not agree with the decision, you can submit a further appeal once a Notice to Owner has been served.
If in response to a further appeal you receive a Notice of Rejection of Representation, you can appeal to the Traffic Penalty Tribunal
Further information on the appeals process can be found at Civil Parking Enforcement
For the safety of people, protection of vehicles and general use of on and off street parking, all car park and road users are asked to park according to set regulations under the Traffic Management Act 2004 (TMA04). You can view the Council's enforcement powers under the Act by following the link below.
Car Parking Orders
Please do not ignore a PCN
The Notice could end up being registered as a civil debt at the county court. If this happens, bailiff action could be taken.