Reported service problems

Service update

Friday 27 November

Frozen garden bins

Unfortunately, in cold weather waste can become frozen in the bin. Garden waste is more likely to freeze than refuse as it tends to be wetter.

Our crews try their best to empty bins by shaking them on the lifting equipment but they may not be able to empty all contents on this occasion. If this happens, please loosen the contents so that we can empty it fully on your next scheduled collection day.


Report a missed bin