Report a missed collection

Missed Bin Collections

Easter Bank Holiday Collection Day Changes

There will be changes to your waste and recycling collections over Easter. Refer to your collection calendar, or see the table below. Normal collections resume from Monday 29 April.

Collection Day Changes
Normal Collection Day Revised Collection Day 
Friday  19 AprilSaturday 20 April
Monday 22 AprilTuesday 23 April
Tuesday 23 AprilWednesday 24 April
Wednesday 24 AprilThursday 25 April
Thursday 25 AprilFriday 26 April
Friday 26 AprilSaturday 27 April


Reports must be made within 24 hours of your collection day.

We will not return for bins which:

  • contain incorrect items
  • contain recycling wrapped in bags / liners
  • have had a label attached explaining the non-collection
  • were presented after 7am
  • were not presented at the property boundary
  • were too heavy to be collected safely
  • were presented on the wrong day (check for service changes due to bank holidays)

If your bin or bag was presented correctly, we apologise for the missed collection.

Report a missed bin